Reefer stakeholders see need for better tech, customer service
A global head of reefer management for a major ocean carrier predicted that shipping is moving toward a “new era of customer focus” with an emphasis on “creating products that actually add value to customers’ supply chains.” Photo credit: Shutterstock.com.
Stakeholders throughout the refrigerated shipping industry are aligned on two key…
Reefer stakeholders see need for better tech, customer service
Journal of Commerce