Few profits in fulfilling orders across multiple channels, retail CEO poll finds
HONG KONG — An enormous amount of money, energy and time is being spent by retailers and consumer goods manufacturers on improving their omni-channel sales capabilities, but only 16 percent are finding profitability in this fast developing e-commerce sector, a JDA Software study has revealed.The Omni-Channel Fulfilment Imperative is a…
Few profits in fulfilling orders across multiple channels, retail CEO poll finds
Journal of Commerce